User Support Agent with Italian

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Main responsibilities:

• Provide prompt and professional support to end-users via e-mail;
• Ensuring a high standard of customer satisfaction;
• Build and maintain strong  customer relationships by delivering empathetic and effective support;
• Maintain up-to-date knowledge of the company’s offerings, policies, and procedures to provide informed assistance.

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The company offers:

• Competitive salary + bonus system;
• Standard working time;
• Great social benefits package including an additional medical plan, sports card, transport allowance and etc.;
• Nice and friendly multicultural atmosphere;
• Free courses and trainings;
• Real chances to develop professionally;
• Modern office located near metro station.

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Job requirements:

• Fluency in Italian (C1)
• Very good level of English (B2);
• Customer orientation and ability to adapt to different situations;
• Good Computer skills;
• Ability to stay focus and organized.

Apply and you will get the full broad information about your possibilities with HRS International!

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All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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