Our partner is one of the leading outsourcing companies in Bulgaria. For their team, we are looking for an experienced and motivated professional to join on the role of:

Team Leader with German

Main responsibilities:

• Identify the sales team goals and evaluate the sales team progress;
• Ensure company goals and objectives are being met by each employee and provide constructive feedback;
• Monitor and manage the day-to-day team operations to deliver the set by the client SLAs/KPIs'
• Improving the performance of the team;
• Prepare regular reports on current tasks.

The company offers:

• Long-term opportunity to stay and develop in the company;
• Great salary;
• Great Bonus system;
• Great office location;
• Standard working time;
• Rich social benefits package including - food vouchers, additional health insurance, additional life insurance and many others;
• A chance to work in a globally recognized and responsible employer;
• Autonomous role within a large organization;
• Lots of company training and opportunities for continuous learning.

Job requirements:

• Experience in managing customer support in the BPO field;
• Experience as Sales Agent;
• Excellent level in German (C1 level);
• Strong communication skills and attention to detail;
• Practical knowledge of Zendesk, Intercom, or Slack is considered an advantage.

Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

At HRS Bulgaria, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

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