Our partner is one of the most successful insurance companies in Bulgaria and abroad. The company continues to grow and we are looking for a person for the role of:
CRM Marketing Specialist
If you define yourself as #creative, #open-minded, #positive and able to work in a #dynamic environment, then we give YOU the chance to become.
The main responsibilities will include:
- Planning and implementation of marketing strategies aimed at retaining customers and increasing their loyalty to the brand;
- Collaboration with colleagues from different units in the company in order to implement planned CX initiatives;
- Planning customer research on an annual basis;
- Deeply analyzing the customer experience and identifying the main pain-points the business should respond to;
- Assist in troubleshooting and reporting platform errors that hinder the effectiveness of customer interactions (via the customer portal, website or mobile app).
The company will be happy to provide you:
- Opportunity to do what you love and to be financially satisfied;
- Very good working conditions and professional development in a cohesive team of professionals;
- Possibility to work from home;
- Bonuses based on personal performance;
- Multisport card;
- Additional health insurance;
- Career path with many opportunities in an international company.
What will make you stand out:
- At least 2 years of work experience in Digital Marketing;
- Customer journey mapping skills;
- Knowledge of website analytics and tracking tools;
- Flexibility skills in working with different teams;
- Fluent English;
- Attention to details;
- Strong communication skills along with a customer-oriented attitude.
At HRS Bulgaria, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The main objective of the role is key as it will be responsible for the operational work and commercial development of the company.
If you like what you read so far, do not hesitate to apply by sending your CV in English.
Only short-listed candidates will be contacted.
HRS Bulgaria has License № 2361/15.09.2017.