For one of our clients, an innovative and leading company specializing in client services, we are looking for:

Non-voice Support with German and English (night shifts)

Main responsibilities:

• Help identify and resolve customers’ queries (Email/Chat) by providing accurate information;
• Assess the customers’ needs and troubleshoot any issues they might have;
• Resolve customer issues and account related problems in a timely manner;
• Assist with navigating around application menus.

Our client offers:

• Initial training;
• Excellent salary and bonuses;
• Additional health insurance;
• Multicultural environment;
• Flexible working hours;
• Additional trainings and seminars;
• Great office location;
• Friendly and supportive team.

Job requirements:

• Excellent level of German (C1);
• Good verbal and written skills in English (B2);
• Experience in a customer or technical support role will be considered as an advantage.

Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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