Our client is a well-established leader in delivering eco-friendly power innovations. Their operations extend across 100+ countries globally with over 25 years of proven market experience.

Customer Support with German

‍

Responsibilities:

• Respond to queries in a timely and accurate way, via phone, email, or chat.
• Troubleshoot and resolve issues, escalating complex problems to the appropriate teams when necessary.
• Assess customer needs and keep long-term relationship with clients.

Our client offers:

• Excellent salary and bonus system.
• Flexible working time.
• Full training provided.
• Work-from-home option.
• Additional health insurance and other social benefits.
• Exclusive discounts & offers for employees.
• Friendly and supportive team.
• Real chances to develop professionally.

Requirements:

• Excellent written and verbal communication skills in German (C1) and English (B2).
• An understanding of solar energy systems will be considered an advantage.
• Strong analytical and problem-solving skills.
• Experience in handling customer inquiries through chats, emails, and phone calls is a plus.

‍

Only short-listed candidates will be contacted.

All applications will be treated strictly confidential.

‍