VIP Client Support Specialist with German and English

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What You’ll Do:

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·       Build strong, long-term relationships with high-value clients;

·       Communicatewith clients via phone, email, and chat, providing top-quality service and support;

·       Assess VIP client needs and recommend suitable solutions;

·       Monitor client activity to anticipate needs and offer tailored rewards;

·       Review player performance for bonus and promotion eligibility;

·       Ensureall actions follow relevant regulations and company policies;

·       Actas a trusted advisor, focusing on client satisfaction and long-term engagement.

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What The Company Offers:

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·       Excellent salary — above the market average;

·      Attractive performance-based bonus system;

·      Premium social benefits package and 25 days paid annual leave;

·      Modern office with a great location;

·      Friendly, international environment and great team spirit;

·      Professional development opportunities and internal career growth;

·      Team-building events and additional company activities.

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What We’re Looking For:

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·      Excellent command of German and English  - written and spoken;

·      Previous experience in customer support, account management or client relations will be considered asadvantage;

·      Exceptional communication and interpersonal skills;

·      Proactive attitude and strong problem-solving mindset;

·      Ability to work independently while maintaining team collaboration.

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Ready to take the nextstep in your career?

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Apply now and becomepart of a team that values growth and collaboration!

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We at HRS will contact only the candidates shortlisted by CV.

All data provided by you is protected under GDPR regulations and will be usedsolely for the purpose of this recruitment process.

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