Tier 1 Technical Support with German & English

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Our partner is one of the leading business transformation companies. They are looking for an experienced German-speaking candidate to join their team as it is expanding.
The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Main Responsibilities:
- The main focus of the role is providing general technical support to business clients via phone and email;
- Resolving and investigating various cases and escalating them to the responsible departments;
- Help business clients reach a resolution to their problems via email or phone.
The client offers:
- Excellent salary;
- An exciting work environment with a lot of extras;
- Fully remote;
- Working from Monday to Friday.
- Additional health insurance;
- Food vouchers;
- Health insurance;
- Real chances to develop professionally in the company according to ones preferences.
This would be the right role for you if you:
- Have excellent verbal and written German (C1/C2 Level);
- Very good English level (B2 Level);
- Have excellent communication skills;
- Are a reliable individual with a positive attitude;
- Have a previous experience in technical support.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS's mission is to connect Bulgarian human capital with the best employers.
Let us find you a better job and help you grow. Apply now!
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