For our client - a market leader in the field of information technologies that encompasses all possible digital services to businesses, we are looking for an experienced professional to join our client-growing team as a

Junior Telecommunication Engineer (Voice & Mobile Data)

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Main responsibilities:

• Provide Level-1 network support activities for voice and mobile services;
• Monitor supplier, destination and key-customer performance within pre-set limits;
• Analyze quality reductions and take appropriate actions, such as initiating pro-active rerouting, launching and managing supplier’s trouble-tickets;
• Perform pro-active rerouting in close collaboration with commercial representatives to maintain an optimized level of cost and selling price;
• Offer and implement network and traffic solutions;
• Develop performance measurements.

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Our client offers:

• 24 days paid annual leave;
• Fully remote work model;
• Additional health insurance;
• Opportunities for professional development;
• Platform with social benefits.

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Requirements:

• Bachelor’s degree in IT, Telecom or related technical field and interest in business;
• Very good command of spoken English;
• Well-developed communication skills and flexibility to interact with suppliers around the globe;
• Desire to stay in dynamic international environment;
• Relevant experience is an advantage, especially if it is with a mobile service provider;
• Maximal customer orientation.

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All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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