Junior B2B Technical Support Advisor with German (Fully Remote)

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Сектор
Аутсорсинг & Контакт центрове
Бизнес, Консултантски услуги
Телекомуникации
Ниво
Начално ниво
Специалист
Език
Английски
Немски
Вид заетост
Пълно работно време
Заплата
Работа от вкъщи
Дистанционно
Вашият консултант
Катрин Асенова
Младши консултант подбор на персонал
Препоръчай приятел

Това, което не представлява интерес за вас, може да е мечтаната промяна за друг.

IBM Bulgaria Ltd
Сектор
Аутсорсинг & Контакт центрове
Бизнес, Консултантски услуги
Телекомуникации
Ниво
Начално ниво
Специалист
Език
Английски
Немски
Вид заетост
Пълно работно време
Заплата
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Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for someone to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Junior B2B Technical Support Advisor with German (Fully Remote)

Main Responsibilities:

  • Performing technical support of company employees via phone, email, and chat;
  • Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
  • Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
  • Troubleshooting email, VPN and other issues.

The Client Offers:

  • Excellent salary and bonus system;
  • Nice and friendly multicultural atmosphere;
  • Fully-Remote option;
  • Flexible working time (Monday - Friday, no night shifts);
  • Social Benefit Package;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

  • Have excellent verbal and written German (C1/C2 Level);
  • Good English level (B1 - B2 Level);
  • Very good skills with MS Office, VPN, Outlook is a must;
  • Previous experience in technical support will be considered as an advantage but is not a must.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted

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