Our partner is a global AI services provider is expanding their operations team in Europe. Currently, they are looking for motivated specialists to join their multilingual team in the position:

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Help-Desk Specialist with English

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Responsibilities:

• Diagnose and resolve issues with hardware/software.
• Provide professional assistance via phone, chat, email, and screen sharing for technical inquiries, complaints, and billing concerns.
• Follow company policies, schedules, and performance requirements while meeting quality expectations.

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What you will get in return:

• Full technical training;
• Additional Health Insurance;
• Fully covered public transport subscription;
• Food Vouchers;
• Professional and friendly work environment;
• Opportunity to grow your career in a multinational company;
• Home-office opportunity;
• Internal training with experienced professionals;
• Office location at A-class building in Sofia city.

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Job requirements:

• Prior customer service or support experience is required;
• Have excellent verbal and written English (C1 Level);
• 1+ years of Help Desk or Customer Service experience;
• Superior researching, problem-solving, and troubleshooting skills;
• Excellent customer service skills;
• Passions for technology and learning.

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Only short-listed candidates will be contacted

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

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