Data Analyst (Workforce Planning & Forecasting)

For our global partner – an international BPO organization delivering customer support solutions across multiple industries, we are looking for a Data Analyst.

Your Responsibilities:

• Work with data to support daily business decisions;
• Analyze workload, volumes, and trends in Excel;
• Help plan how many people are needed based on forecasts;
• Track performance and identify gaps or inefficiencies;
• Prepare simple reports and summaries for internal teams;
• Support scheduling and capacity planning activities;
• Update and maintain data related to employees, skills, and availability;
• Communicate with different teams to ensure smooth operations.

What the Company Offers:

•Competitive salary package;
• Additional health insurance;
• Hybrid working model;
• Structured onboarding and training program;
• Long-term development opportunities in an international environment;
• Monday–Friday working schedule;
• Modern office environment and supportive team culture.

What We Expect from You:

• Very good level of English (C1 – written and spoken);
• Good Excel skills (working with data, formulas, basic analysis);
• Analytical thinking and attention to detail;
• Interest in data, reporting, or business analysis;
• Good communication skills;
•  Organized and responsible working style;
• Motivation to learn and grow.

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If this opportunity sounds interesting – apply now and we will be happy to tell you more!

Alldata provided by you is protected under GDPR regulations and will be usedsolely for the purpose of this recruitment process.

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