Client Service Advisor with English (NEW Project)

София
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Сектор
Аутсорсинг
Аутсорсинг & Контакт центрове
Аутсорсинг и кол център
Ниво
Начално ниво
Специалист
Език
Английски
Вид заетост
Постоянна работа
Пълно работно време
Заплата
Работа от вкъщи
Хибридно
Вашият консултант
Катрин Асенова
Младши консултант подбор на персонал
Препоръчай приятел

Това, което не представлява интерес за вас, може да е мечтаната промяна за друг.

No items found.
Сектор
Аутсорсинг
Аутсорсинг & Контакт центрове
Аутсорсинг и кол център
Ниво
Начално ниво
Специалист
Език
Английски
No items found.

For one of our clients, an international leading company now developing a new network-providing project, we are looking for:

Client Service Advisor with English (NEW Project)

Responsibilities:

  • Responding to customer queries (from the UK) in a timely and accurate way, via phone, email, or chat;
  • Providing assistance to UK clients with billing and payment information;
  • Update the internal databases with information about clients’ accounts and technical issues and valuable discussions with customers;
  • Troubleshooting customers' basic tech problems.

Our Client Offers:

  • Competitive salary;
  • Food vouchers;
  • Transport allowance;
  • Sports card;
  • Working from an office in Sofia for the first 3 months;
  • Working hybrid after the third month;
  • Career development opportunities;
  • Extensive training programs;
  • Company events;
  • Flexible working time  - (Mon-Sun – 10:00 – 22:00).

Requirements:

  • Fluency in the English language;
  • Excellent communication and problem-solving skills
  • Ability to multi-task;
  • Suitable for students and candidates without experience.

We are looking forward to meeting you!

Applications will be processed in strict confidentiality.Only short-listed candidates will be contacted.

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