Client Service Advisor with English (NEW Project)
София
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omegateam@hrs-bg.com
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For one of our clients, an international leading company now developing a new network-providing project, we are looking for:
Client Service Advisor with English (NEW Project)
Responsibilities:
- Responding to customer queries (from the UK) in a timely and accurate way, via phone, email, or chat;
- Providing assistance to UK clients with billing and payment information;
- Update the internal databases with information about clients’ accounts and technical issues and valuable discussions with customers;
- Troubleshooting customers' basic tech problems.
Our Client Offers:
- Competitive salary;
- Food vouchers;
- Transport allowance;
- Sports card;
- Working from an office in Sofia for the first 3 months;
- Working hybrid after the third month;
- Career development opportunities;
- Extensive training programs;
- Company events;
- Flexible working time - (Mon-Sun – 10:00 – 22:00).
Requirements:
- Fluency in the English language;
- Excellent communication and problem-solving skills
- Ability to multi-task;
- Suitable for students and candidates without experience.
We are looking forward to meeting you!
Applications will be processed in strict confidentiality.Only short-listed candidates will be contacted.
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21/9/2023
