Our partner is a global outsourcing company. They are looking for a
B2B First Line Technical Support with German (Fully Remote)
to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
- Performing technical support of company employees via email, chat and phone;
- Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
- Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
- Troubleshooting email, VPN and other issues.
The Client Offers:
- Excellent salary and bonus system;
- Nice and friendly multicultural atmosphere;
- Fully-Remote option;
- Flexible or Standard working time;
- Social Benefit Package;
- Free courses in this field;
- Real chances to develop professionally in the company according to one's preferences;
This would be the right role for you if you:
- Have excellent verbal and written German (C1/C2 Level);
- Good English level (B1 - B2 Level);
- Very good skills with MS Office, VPN, Outlook is a must;
- Previous experience in technical support will be considered as an advantage but is not a must.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted