Our client is an innovative digital leader who has successful partnerships in some of the largest industries. Now they are working on transition processes in the OTC operations to extend their business and they are looking for:

Team Lead of Collection Operations withEnglish

Main responsibilities:

·       Supervising team members and taking charge of the global OTC Service Delivery team's leadership and organization;

·       Supervising the comprehensive documentation and overseeing the end-to-end processes;

·       Monitor team members’ performance, formulating day-to-day strategies to meet monthly collection targets and KPIs;

·       Providing feedback, coaching and system improvement initiatives to the team members.

The company offers:

·       Excellent remuneration;

·       Multicultural environment;

·       Flexible working hours (Monday-Friday);

·       25+ days annual paid leave;

·       Work from a new and modern office place;

·       Additional health and Dental insurance;

·       Free company’s sports center;

·       Benefit package for telecommunication services;

·       Childcare working environment;

·       Discount card for more than 100 partners in Sofia.

Job requirements:

·       Experience in people management and at least 3 years in OTC processes (international working environment);

·       Very good level in English (B2);

·       Excellent command with Excel and ERP software;

·       Previous experience in process transitions will be considered an advantage.

Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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