Platform Support Advisor with German / Dutch and English
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Main responsibilities:
- Provide prompt and professional support to across various platforms (chat, email, phone), ensuring a high standard of customer satisfaction;
- Build and maintain strong customer relationships by delivering empathetic and effective support throughout the whole travel process;
- Promote opportunities to travel and other products to prospective customers;
- Maintain up-to-date knowledge of the company's offerings, policies, and procedures to provide informed assistance.
The client offers:
- Competitive salary;
- Monthly performance-based bonuses;
- Meal vouchers;
- Gym access;
- Structured onboarding and full training to set you up for success;
- Access to qualification courses and platforms;
- Modern and inclusive work environment with strong team spirit;
- Additional health insurance;
- Clear career growth path and ongoing coaching & development.
Job requirements:
- Fluency in German or Dutch(C1/C2);
- Very good level of English (B2/C1);
- Customer related experience;
- Availability to work at office location in Athens, Greece;
- Availability to work on shifts.
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