Customer Support Representative with German/Swedish/Italian/Greek/Thai and English
Bucharest, Romania
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Ani Valkova
intbpo@hrs-bg.com
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For one of our partners, a leading company within the iGaming industry, we are looking for a:
Customer Support Representative with German/Swedish/Italian/Greek/Thai and English
Main responsibilities:
- Respond to customer inquiries in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and game play;
- Maintain a thorough understanding of our casino games, sports betting options, promotions and policies to effectively assist customers
What the company offers:
- Competitive salary;
- Performance-based bonus;
- Additional pay for overtime and night shift work;
- Private medical insurance;
- Gym membership;
- Flexible working hours;
- Staff food;
- Centrally located and modern office;
- Extensive, fully paid training period;
Requirements:
- Intermediate to advanced level of the target language (C1-C2);
- Good level of English (B1-B2);
- Willingness to work in shifts;
- Open and helpful personality;
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