Main Responsibilities:

·      Oversee the day-to-day administration of the CRM platform, ensuring customer records remain accurate, up to date, and well-organized.

·      Collect, analyze, and segment customer data to support targeted and personalized marketing campaigns.

·      Design, coordinate, and deliver customer lifecycle campaigns through various communication channels, including email, SMS, and mobile push notifications.

·      Evaluate campaign results, monitor key performance indicators, and provide data-driven recommendations for continuous improvement.

·      Develop strategies aimed at increasing customer satisfaction, engagement, retention, and long-term value.

CRM platform

The client offers:

·       Attractive remuneration;

·       Quarterly bonuses;

·       Standard working time – Mon – Fri(08:00 – 17:00);

·       Modern office with great location;

·       Full medical and dental insurance;

·       Multisport card;

·       Food vouchers of 100 EUR per month;

·       Learning and development program;

·       Additional paid days.


Job requirements:

·       Fluent level of English (B2/C1);

·       2 years of experience in CRM;

·       Great communicative skills;

·       Problem-solving and analytical thinking.

Apply, and you will get the full broad informationa bout your possibilities with HRS Bulgaria!
All applications will be treated strictly confidentially.
Only short-listed candidates will be contacted.

customer lifecycle