German-Speaking Customer Service

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Main Responsibilities:

- Providing customer service over the phone

- Handling inquiries about products, the store’s website, and tracking shipments

- Ensuring customer satisfaction and quality of service

- Tracking customer conversations

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Our partner offers:

- A fixed base salary, plus incentives and attractive bonuses

- Secure full-time or part-time employment

- Flexible working hours, with no late shifts and no work on Sundays

- Immediate hire with a paid training period

- a Multisport card, meal vouchers worth €80, team events, and modern offices

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Candidate requirements:

- very good knowledge of German - written and spoken

- confidence using computer applications (e.g., MS Office) is a plus

- Good communication skills and a knack for phone conversations

- Ability to work independently and quick learner

- Ideally, some prior experience in a call center environment

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