Customer Support Agent with English (HYBRID)

Sofia
Plovdiv
No items found.
Sector
Administration
Outsourcing & Call center
Business/Consultancy services
Experience Level
Entry level
Specialist
Language
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
Remote / on site
Hybrid
your consultant
Anelia Kraicheva
Pre-Selection Recruitment Consultant
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No items found.
Sector
Administration
Outsourcing & Call center
Business/Consultancy services
Experience Level
Entry level
Specialist
Language
English
Salary
No items found.

Customer Support Agent with English (HYBRID)

Main Responsibilities:

  • Addressing customer concerns and offering the most effective solution;
  • Promoting additional products or services;
  • Delivering customer assistance over the phone (only inbound calls);
  • Solving issues while maintaining exceptional service and product standards for company customers.

The client offers:

  • Very good salary;
  • Two bonus systems;
  • Food vouchers;
  • Option to work hybrid (2 day per week from the office);
  • Great office locations is Sofia and Plovdiv;
  • Working on shifts (8h or 10h) - Monday - Sunday - between 10:00 - 23:00h;
  • Nice and friendly atmosphere and opportunity to work with motivated professionals;
  • Real chances to develop professionally in an international outsourcing company;
  • Team Building activities.

This would be the right role for you if you have:

  • Excellent verbal and written English (C1 Level);
  • Previous experience in customer support positions will be an advantage.
  • Excellent communication skills, analytical skills, and detail orientation;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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