Customer Support Agent with English (HYBRID)
Sofia
Plovdiv
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Customer Support Agent with English (HYBRID)
Main Responsibilities:
- Addressing customer concerns and offering the most effective solution;
- Promoting additional products or services;
- Delivering customer assistance over the phone (only inbound calls);
- Solving issues while maintaining exceptional service and product standards for company customers.
The client offers:
- Very good salary;
- Two bonus systems;
- Food vouchers;
- Option to work hybrid (2 day per week from the office);
- Great office locations is Sofia and Plovdiv;
- Working on shifts (8h or 10h) - Monday - Sunday - between 10:00 - 23:00h;
- Nice and friendly atmosphere and opportunity to work with motivated professionals;
- Real chances to develop professionally in an international outsourcing company;
- Team Building activities.
This would be the right role for you if you have:
- Excellent verbal and written English (C1 Level);
- Previous experience in customer support positions will be an advantage.
- Excellent communication skills, analytical skills, and detail orientation;
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
