We are working with a company whose strengths are the exceptional individuals working together in a top-performing, amusing and challenging culture, which delivers the best customer service experience to their clients. They believe in recognition, appreciation and development of the employees.

For them, the employee experience is as important as the customer experience.

Currently, we are looking for people who will enjoy communicating with customers and consulting them regarding different project-related topics, on the position of:

Customer Service Associate with German (NO Experience Required)

Main responsibilities:

• Represent the company and their clients on a topnotch level, providing high quality customer experience via telephone, chat and e-mail;
• Handle inbound inquiries (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..);
• Achieve excellent customer satisfaction, focusing on the clients’ needs and offering the best possible solution.

Skills & Qualifications :

• Fluency in German language and a basic level of English is required;
• Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience;
• Possess a positive attitude and attention to detail;
• Exceptional interpersonal and communication skills are essential, both verbal and written;
• Outgoing, professional manner with an infectious energy that inspires confidence in clients.

Why join the team?

• Very good base salary;
• Additional bonuses;
• World-class training provided;
• Flexible working schedule;
• Career Development Program;
• Great work environment and an inclusive culture.

Apply NOW!

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