Our partner is a NEW company specializing in the outsourcing team. As their team is expanding, we are currently seeking motivated specialists to join their dynamic, multilingual team in the role of

Chat and Email Support with English (Night Shifts/ Sofia Based)

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‍‍Main Responsibilities:‍

• Respond to customer inquiries via live chat and email in a timely and professional manner;
• Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
• Maintain a thorough understanding of sports betting options, promotions, and policies to effectively assist customers;
• Supporting customers with a wide range of queries.

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Our client offers:‍

• Competitive salary;
• Attractive bonus scheme;
• Food vouchers;
• Full medical insurance;
• Great office locations in Sofia;
• Night shifts only (Mon-Sun - 4/4- between 19:00h - 08:00h);
• Great social benefits package;
• Ability for career and professional growth within the company.

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Job requirements:

• Fluency in English (C1);
• Availability to work on shifts;
• Being able to work from the office in Sofia;
• Experience in a similar position will be considered as an advantage.

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Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

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Only short-listed candidates will be contacted.

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