B2B Support Specialist with German & English

Sofia
No items found.
Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Engineers
Telecommunications
Experience Level
Entry level
Specialist
Senior Specialist
Language
English
German
Employment type
Permanent placement
Text Link
Full Time
Text Link
Заплата
Remote / on site
Remote
your consultant
Silvia Bogoeva
Onboarding & Optimization Team Lead BPO
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No items found.
Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Engineers
Telecommunications
Experience Level
Entry level
Specialist
Senior Specialist
Language
English
German
Salary
No items found.

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for someone to join their first team in Bulgaria.

The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

B2B Support Specialist with German

Main Responsibilities:

• Providing general technical guidance and assistance in problem-solving to corporate clients from Famous Automotive or Retail company (via phone, email or chat);

• Perform level 1 technical support of B2B customers;

• Diagnose and resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;

• Uninstall, reinstall software applications and resolve username and password problems;

• Troubleshoot email, VPN and other issues;

The Client Offers:

• Excellent salary

• Nice and friendly multicultural atmosphere;

• Great office location;

• Home office during the pandemic;

• Flexible or standard shifts;

• Free courses in this field;

• Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

• Have excellent verbal and written German (C1/C2 Level);

• Good English level (B2 Level);

• Have technical knowledge or understanding;

• Previous experience in technical support will be advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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