In this role, the Sales Team Lead - B2C will:

• Lead, support, and coach team members in their daily tasks and objectives;
• Identify opportunities for process improvements and collaborate with the team to propose and implement various initiatives to optimize departmental operations;
• Actively participate in creating departmental strategy and oversee its execution;
• Utilize a wide range of methods and practices to achieve sales volume targets;
• Build and effectively manage a subordinate team;
• Take responsibility for budget realization and cost optimization;
• Report and closely cooperate with top management of the Group;
• Supervise the circulation of documents and internal information;
• Motivate and encourage team members in their personal development.

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Qualifications and Experience Required:

• University degree in Economics, Finance, Accounting, Administration, Management, or a related field;
• Essential experience in sales (B2C) and leadership skills;
• Previous experience in team or office management, preferably in a Call Centre or Customer Service field;
• Expertise in business structuring, financial analysis, and management;
• Excellent interpersonal skills with the ability to communicate effectively at all levels;
• Genuine passion for collaborative work, team strengthening, efficiency improvement, and implementation of new insights;
• Proficiency in English (B2) and advanced computer skills in MS Office, particularly Excel;
• Strong organizational, planning, and delegation skills;
• Engagement and independence.

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The Company Offers:

• An exciting opportunity within a stable, thriving organization experiencing international growth and investing in technology and personnel;
• Competitive remuneration commensurate with the position and responsibilities;
• Dynamic work environment within a rapidly growing company that holds established market positions;
• Bonus system based on achieved results;
• Real impact on the company's development strategy;
• Continuous support from the international head office and collaboration with departments in other countries.

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If you recognize yourself in this position, please send us your CV in English. Only shortlisted candidates will be approached.

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