For one of our clients, a company leader in online gaming and entertainment globally rewarded several times, we are looking for:
Non-voice Gambling Platform Support with Italian
- Being the point of contact for customer account management queries and resolution handling via email and Live Chat;
- Recording accurate information and maintaining detailed and in-depth records;
- Logging tasks in accordance with company guidelines;
- Handling and verifying customers’ documents;
- Building and maintaining relationships with existing and new customers;
- Meeting pre-determined productivity, quality, and targets, as well as providing accurate reports for the activity.
The client offers:
- Competitive salary and bonuses;
- Flexible working hours;
- Food vouchers and transportation allowance;
- Health Insurance package;
- Sports card;
- 20+ days paid leave;
- Birthday bonus;
- Great office location;
- Fancy recreation area;
- Excellent career development opportunities;
- Team building events.
- Fluent level of Italian and English (C1);
- Excellent soft skills, self-confidence, and organizational skills;
- Customer-oriented attitude;
- Flexibility, multitasking, and proactivity;
- Previous experience in the BPO field as Customer Support, sales or similar will be considered an advantage.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.