Junior Technical Support Specialist with German (B2B)

Remote
No items found.
Sector
Business/Consultancy services
IT & Technical Support
Experience Level
Entry level
Language
German
English
Employment type
Full Time
Text Link
Заплата
Remote / on site
Remote
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Gergana Dimitrova
SME Recruitment and Performance
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No items found.
Sector
Business/Consultancy services
IT & Technical Support
Experience Level
Entry level
Language
German
English
Salary
No items found.

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a Junior Technical Support Specialist with German (B2B) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Junior Technical Support Specialist with German (B2B)

Main Responsibilities:

  • Performing technical support of company employees via email, chat and phone;
  • Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
  • Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
  • Troubleshooting email, VPN and other issues.

The Client Offers:

  • Excellent salary;
  • Annual bonuses;
  • Fully remote;
  • Business working hours (Monday - Friday);
  • Social Benefit Package;
  • Nice and friendly multicultural atmosphere;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

  • Have excellent verbal and written German (C1/C2 Level);
  • Good English level (B1 - B2 Level);
  • Very good skills with MS Office, VPN, Outlook is a must;
  • Previous experience in technical support will be considered as an advantage but is not a must.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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