Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a Junior Technical Support Specialist with German (B2B) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

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Junior Technical Support Specialist with German (B2B)

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Main Responsibilities:

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• Performing technical support of company employees via email, chat and phone;
• Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
• Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
• Troubleshooting email, VPN and other issues.

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The Client Offers:

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• Excellent salary;
• Annual bonuses;
• Fully remote;
• Business working hours (Monday - Friday);
• Social Benefit Package;
• Nice and friendly multicultural atmosphere;
• Free courses in this field;
• Real chances to develop professionally in the company according to one's preferences.

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This would be the right role for you if you:

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• Have excellent verbal and written German (C1/C2 Level);
• Good English level (B1 - B2 Level);
• Very good skills with MS Office, VPN, Outlook is a must;
• Previous experience in technical support will be considered as an advantage but is not a must.

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Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.