Junior B2B Technical Support Advisor with German (Fully Remote)

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Sector
Outsourcing Industry
Contact centers
Business/Consultancy services
Telecommunications
Experience Level
Entry level
Specialist
Language
English
German
Employment type
Full Time
Text Link
Заплата
Remote / on site
Remote
your consultant
Katrin Asenova
Recruitment Consultant
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No items found.
Sector
Outsourcing Industry
Contact centers
Business/Consultancy services
Telecommunications
Experience Level
Entry level
Specialist
Language
English
German
Salary
No items found.

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for someone to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Junior B2B Technical Support Advisor with German (Fully Remote)

Main Responsibilities:

  • Performing technical support of company employees via phone, email, and chat;
  • Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
  • Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
  • Troubleshooting email, VPN and other issues.

The Client Offers:

  • Excellent salary and bonus system;
  • Nice and friendly multicultural atmosphere;
  • Fully-Remote option;
  • Flexible working time (Monday - Friday, no night shifts);
  • Social Benefit Package;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

  • Have excellent verbal and written German (C1/C2 Level);
  • Good English level (B1 - B2 Level);
  • Very good skills with MS Office, VPN, Outlook is a must;
  • Previous experience in technical support will be considered as an advantage but is not a must.

All applications will be treated strictly confidential.


Only short-listed candidates will be contacted

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