Entry-Level Technical Support Specialist with German or Dutch

Sofia
No items found.
Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Engineers
Telecommunications
Experience Level
Entry level
Senior Specialist
Specialist
Language
English
German
Dutch
Employment type
Permanent placement
Text Link
Full Time
Text Link
Заплата
Remote / on site
Remote
your consultant
Silvia Bogoeva
Onboarding & Optimization Team Lead BPO
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No items found.
Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Engineers
Telecommunications
Experience Level
Entry level
Senior Specialist
Specialist
Language
English
German
Dutch
Salary
No items found.

For one of our clients, an innovative and leading company specializing in client services, we are looking for:

Entry-Level Technical Support Specialist with German or Dutch

Main responsibilities:

  • Provide hardware/software/network problem diagnosis/resolution via telephone, email, and chat;
  • Coordinate and manage relationships with vendors and support staff that provide hardware, software, or network problem resolution;
  • Use Tracking System to document and manage problems and work requests and their resolution.

Our client offers:

  • Excellent salary and bonus system;
  • Great social package ( food vouchers etc);
  • Working remote during the pandemic;
  • Standard or flexible working time;
  • Option for full (8h) or 6h;
  • Online paid training;
  • Great office location near a metro station;
  • Real chances to develop professionally in a brand new company on the Bulgarian market.
  • Access top-notch technologies and best practices.

This would be the right role for you if you:

  • Fluent German or Dutch ;
  • Very good level of English (B2 level);
  • Experience in customer or technical support will be considered as an advantage;
  • Excellent MS Office skills.

We are looking forward to meeting you!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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