E-commerce Support Specialist with Dutch & English
Sofia
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E-commerce Support Specialist with Dutch & English
The position is suitable for candidates with no previous professional experience, as full paid training is provided.
Key Responsibilities:
- Assist customers with inquiries via phone, email, and chat
- Process and track customer orders, refunds, and exchanges
- Resolve customer complaints and issues promptly and effectively
- Provide product information and recommendations
Our client offers:
- Monthly performance bonus
- Additional health insurance + dental package
- Above-standard social benefits
- Food vouchers
- Transportation allowance (€30/month)
- Multisport card (co-financed)
- Fully paid training from day one
Candidate Requirements:
- Advanced Dutch & English (spoken and written)
- Full-time availability (8 hours/day)
- Customer-focused and solution-oriented mindset
- Empathy and professionalism
Apply now and we can contact you to tell you all about it! Only pre-approved candidates will be invited for an interview.
