Our partner, a leading global company in the iGaming industry and new for the Bulgarian market, is currently seeking motivated specialists to join their dynamic, multilingual team for the following position

Customer Support Representative with German (Nov-Voice)

Main responsibilities:

• Respond to customer inquiries via live chat and email in a timely and professional manner;
• Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
• Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

Our client offers:

• Competitive salary;
• Working remote;
• Attractive bonus system;
• Excellent benefit package;
• Great office location in Sofia and option from Home;
• Flexible working hours;
• Ability for career and professional growth within the industry;
• A supportive and collaborative work environment.

Job requirements:

• Fluency in German (C1);
• Excellent level of English (B2);
• Availability to work an 8-hour shift with 24/7 coverage;

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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