Our client is a fast-growing company in the iGaming industry, providing innovative online entertainment solutions for the Serbian market. Due to the expansion of their team, we are looking to recruit:

Customer Support Specialist- iGaming Platform

Main Responsibilities:

• Communicate with customers via phone, video, and online chat to provide professional and timely assistance;
• Deliver high-quality customer support by handling inquiries, resolving issues, and ensuring an excellent user experience;
• Maintain accurate records of interactions and collaborate with internal teams to improve overall service quality.

The Company Offers:

• Flexible working schedule including day and night shifts;
• Rich social benefits package;
• Opportunity to work in a young, dynamic, and international team;
• Brand-new modern office with excellent working conditions;
• Professional onboarding program and real career development opportunities.

Requirements:

• English language level B2;
• Strong communication skills and customer-oriented attitude;
• Ability to work in shifts and in a fast-paced environment;
• Previous experience is not required the role is suitable for entry-level candidates.

Knowledge of Serbian language is considered an advantage

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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