Customer Support Specialist – Billing & Payments (Dutch and English)
Sofia
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Customer Support Specialist – Billing & Payments (Dutch and English)
Main Responsibilities:
- Assist customers over the phone with questions related to payments, direct debits, and account adjustments within Wmo and Wlz frameworks
- Handle incoming written requests, updating customer information and ensuring all changes are processed accurately
- Maintain a high level of service quality while ensuring precision in all administrative tasks
- Contribute to an efficient and customer-focused working environment
The Client Offers:
- Additional days of annual holiday;
- Opportunities for career progression;
- Option for a hybrid model;
- Luxury health & dental insurance; Life insurance;
- Multisport card;
- Employee assistance program;
- Free language courses.
Main Requirements:
- Fluent Dutch (spoken and written) with a good level of English
- Strong communication skills with the ability to explain information clearly and professionally
- Comfortable working with digital tools and multiple systems
- Good organizational skills with attention to detail
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!All applications will be treated strictly confidential.Only short-listed candidates will be contacted.
