Customer Support Agent with English
Bucharest, Romania
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For one of our clients, a leading provider of online services, we are looking for a:
Customer Support Agent with English
Main responsibilities:
- Be the point of contact for users of the platform via phone, chat and email
- Guide clients through procedures and provide extensive product knowledge
- Establish client trust and satisfaction through professional service
What the company offers:
- Additional pay for overtime and night shift work
- Private health insurance
- Fitness card
- Rapid career growth trajectory
- Flexible working hours
- Centrally located and modern working space
- Extensive, fully paid training period
- Catering in the office
Requirements:
- Intermediate understanding of English (B2-C1)
- Previous experience in customer support is an advantage
- Willingness to work in shifts, from the office
