VIP Client Support with German and English
Sofia
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VIP Client Support with German and English
Your main responsibilities will include:
- Support VIP Account Managers with client queries, account updates, and special requests.
- Respond to VIP inquiries, ensuring timely and high-quality service.
- Maintain and organise VIP client database, tracking key milestones and preferences.
- Assist with VIP transactions, including deposits and withdrawals.
- Help implement VIP promotions, bonuses, and exclusive offers.
- Flag unusual account activity to VIP Account Managers.
What the company offers:
- Comprehensive salary package and bonuses;
- Monthly food vouchers;
- Additional health insurance (including dental and optical care);
- Sports card;
- Work on shifts, on a hybrid model;
- Team building events and activities;
- Career growth opportunities and work in a fast-paced environment.
What we expect from you:
- Fluent proficiency in German and English (B2/C1 level);
- No previous experience needed;
- Availability to work on shifts;
- Ability to handle customer complaints with a positive attitude.
If you believe this is for you, apply now!
Only shortlisted candidates will be contacted for an interview.
All applications will be treated with strict confidentiality in accordance with the General Data Protection Regulation (GDPR).
