Technical Support with German And English– Fully Remote
Sofia
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Join our partner, a global technology leader with operations in Bulgaria, and become part of their growing international B2B team as a:
Technical Support Specialist
Your daily tasks will include:
- Providing professional technical guidance and problem-solving to corporate clients from a well-known global brand;
- Delivering Level 1 technical support for laptops, desktops, tablets, printers, mobile devices, routers, VPN, Microsoft Office, Outlook, and other applications;
- Handling software installation, troubleshooting, and configuration;
- Resolving username and password issues and assisting with navigation within applications;
- Ensuring an excellent customer experience with every interaction.
You will get:
- Competitive salary and attractive benefits package;
- Fully remote work, including during the training period;
- International, multicultural team with supportive colleagues;
- Free technical courses and real career growth opportunities;
- Additional health insurance, food vouchers, internet allowance, and more;
- Flexible working hours – 24/7 shifts.
You’re the perfect match if you:
- Speak German fluently (C1 level) and English confidently (B1/B2);
- Have a genuine interest in technology and enjoy solving technical challenges;
- Bring previous customer or technical support experience;
- Are proactive, curious, and eager to grow in a global IT environment.
Ready to take your career to the next level?
Apply now and let us share the full details about this exciting opportunity with HRS Bulgaria!
