Join our partner, a global technology leader with operations in Bulgaria, and become part of their growing international B2B team as a:

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Technical Support Specialist

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Your daily tasks will include:

• Providing professional technical guidance and problem-solving to corporate clients from a well-known global brand;
• Delivering Level 1 technical support for laptops, desktops, tablets, printers, mobile devices, routers, VPN, Microsoft Office, Outlook, and other applications;
• Handling software installation, troubleshooting, and configuration;
• Resolving username and password issues and assisting with navigation within applications;
• Ensuring an excellent customer experience with every interaction.

You will get:

• Competitive salary and attractive benefits package;
• Fully remote work, including during the training period;
• International, multicultural team with supportive colleagues;
• Free technical courses and real career growth opportunities;
• Additional health insurance, food vouchers, internet allowance, and more;
• Flexible working hours – 24/7 shifts.

You’re the perfect match if you:

• Speak German fluently (C1 level) and English confidently (B1/B2);
• Have a genuine interest in technology and enjoy solving technical challenges;
• Bring previous customer or technical support experience;
• Are proactive, curious, and eager to grow in a global IT environment.

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Ready to take your career to the next level?

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Apply now and let us share the full details about this exciting opportunity with HRS Bulgaria!