Our partner is one of the biggest outsourcing companies in Bulgaria.They are looking for a candidate to join their team on the position:‍

Platform Support with German and English (Work from Anywhere in Bulgaria)

‍

Main responsibilities:‍

• Providing general customer and technical support to clients via phone, email and chat regarding the various cases involving the platform;
• Resolving and investigating various cases and escalating them to the responsible departments;
• Maintaining and obtaining new knowledge about the platform.

‍

‍The client offers:‍

• Excellent salary and bonus scheme;
• Social benefits: additional medical plan, food vouchers, sports card, discounts.
• Online recruitment process and training;
• Exciting work environment with a lot of extras;
• Flexible work hours;
• Free courses in this field;
• Real chances to develop professionally in the company according to ones preferences.

‍

‍Job requirements:

• Advanced level of German and English (B2-C1);
• Excellent communication skills;
• Knowledge of Windows/IOS, MS Office;

‍

‍

‍