Platform Support with German and English (Work from Anywhere in Bulgaria)

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Sector
Outsourcing Industry
Contact centers
Telecommunications
Experience Level
Entry level
Specialist
Language
English
German
Employment type
Permanent placement
Text Link
Full Time
Text Link
Заплата
Remote / on site
Remote
your consultant
Kristina Hristova
Onboarding & Optimization Team Lead BPO
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No items found.
Sector
Outsourcing Industry
Contact centers
Telecommunications
Experience Level
Entry level
Specialist
Language
English
German
Salary
No items found.

Our partner is one of the biggest outsourcing companies in Bulgaria.They are looking for a candidate to join their team on the position:

Platform Support with German and English (Work from Anywhere in Bulgaria)

Main responsibilities:

  • Providing general customer and technical support to clients via phone, email and chat regarding the various cases involving the platform;
  • Resolving and investigating various cases and escalating them to the responsible departments;
  • Maintaining and obtaining new knowledge about the platform.

The client offers:

  • Excellent salary and bonus scheme;
  • Social benefits: additional medical plan, food vouchers, sports card, discounts.
  • Online recruitment process and training;
  • Exciting work environment with a lot of extras;
  • Flexible work hours;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to ones preferences.

Job requirements:

  • Advanced level of German and English (B2-C1);
  • Excellent communication skills;
  • Knowledge of Windows/IOS, MS Office;

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