Platform Support with German and English (Work from Anywhere in Bulgaria)
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Our partner is one of the biggest outsourcing companies in Bulgaria.They are looking for a candidate to join their team on the position:
Platform Support with German and English (Work from Anywhere in Bulgaria)
Main responsibilities:
- Providing general customer and technical support to clients via phone, email and chat regarding the various cases involving the platform;
- Resolving and investigating various cases and escalating them to the responsible departments;
- Maintaining and obtaining new knowledge about the platform.
The client offers:
- Excellent salary and bonus scheme;
- Social benefits: additional medical plan, food vouchers, sports card, discounts.
- Online recruitment process and training;
- Exciting work environment with a lot of extras;
- Flexible work hours;
- Free courses in this field;
- Real chances to develop professionally in the company according to ones preferences.
Job requirements:
- Advanced level of German and English (B2-C1);
- Excellent communication skills;
- Knowledge of Windows/IOS, MS Office;
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