For one of our clients, an innovative and leading company specializing in client services, we are looking for:

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Payment Platform Customer Support with German and English

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Main Responsibilities:

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• Supports clients by providing helpful information and answering questions via phone and email;
• Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
• Collecting and reviewing application documentation ensuring compliance with industry regulations in order to prevent potential risks for the company;
• Focusing on process improvement identification and development.

The client offers:

• Excellent salary above the average;
• Bonus system;
• Great social package;
• Nice and friendly atmosphere and opportunity to work withmotivated professionals;
• Fully remote;
• Sports card – Multisport;
• Food vouchers
• 24/7 access to counseling personnel
• Real chances to develop professionally in an internationalfin-tech company;
• Team Building activities;

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This would be the right role for you if you have:

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• Excellent verbal and written German (C1 Level);
• Very good level of English (B2 Level);
• Previous experience in financial, administrative, or customer support positions will be an advantage.
• Excellent communication skills, analytical skills, and detail orientation;

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Apply and you will getthe full broad information about your possibilities with HRS Bulgaria!

All applications willbe treated strictly confidential.

Only short-listedcandidates will be contacted

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