Our client, Shell Bulgaria, is part of Shell’s Global Downstream organization that serves more than 20 million customers every day. Established in 1991, it has built a strong reputation offering superior product quality and providing the best service to its customers.

For their Commercial Road Transport team, we are looking for a pro-active and initiative professional for the position

OFFICE BASED ACCOUNT MANAGER

Main Responsibilities:

• Sell Shell products and Customer Value Propositions to business customers via phone and e-mail
• Manage value growth, with a deep understanding of value generation and financial dimensions (value drivers, P&L impact of integrated offers, cash, DSO, ERRand cash impact of business deals);
• Carry out price negotiations with customers, preparing quotations and proposals and agree on all operational requirements (including price, contract, payment terms and services);
• For new and existing customers, define and regularly review relevant customer relationship, behavioral and differentiated services banding and their sales & marketing plan;
• On a day-to-day basis, collaborate virtually with Commercial Road Transport relevant partners (Customer Operations, Credit, Finance) who are typically off shored;
• Delivery through other functions of the business and/or through self-help functions for the customer (allowing the Account Managers to have their focus on sales);
• Ensure alignment with Fleet Solutions teams to further the Decarbonisation agenda(e.g. customer ownership, processes);

The Company offers:

• Opportunities for professional development;
• Working in a fast-paced international environment with experienced and motivated professionals;
• Global know-how in a world-class organization, a leader in its area;
• Attractive remuneration and benefits package.

Qualifications and Skills:

• Proven previous B2B sales experience, at least 2-3 years;
• Financial Acumen including knowledge of P&L, cash, ROACE, ERR and capability to structure deals that maximize value to Shell;
• Ability to understand the clients’ needs and to provide tailor-made solutions;
• Proven/track record of competence in negotiation and dealing with external partners;
• Strong interpersonal skills: ability to manage relationships at all levels;
• Ability to review & plan customer business, products, service packages, contracts, prices, credit terms, credit limits and debt;
• Strong IT literacy on all MS Office Programs and CRM Salesforce;
• Very good knowledge of English.

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All applications will be treated strictly confidential. Only shortlisted candidates will be approached.

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