Non-voice Support Specialist with German

Sofia
Plovdiv
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Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Telecommunications
Online Payments
Online Gaming
Experience Level
Entry level
Specialist
Senior Specialist
Language
English
German
Employment type
Permanent placement
Text Link
Full Time
Text Link
Part Time
Text Link
Заплата
Remote / on site
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Silvia Bogoeva
Onboarding & Optimization Team Lead BPO
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No items found.
Sector
IT
Outsourcing Industry
Administrative and office
Contact centers
Telecommunications
Online Payments
Online Gaming
Experience Level
Entry level
Specialist
Senior Specialist
Language
English
German
Salary
No items found.

Our partner is one of the leading technology companies in the outsourcing industry. They are looking for a motivated specialist to join their multilingual team in the position:

Non-voice Support Specialist with German

Main responsibilities:

  • Communicating with clients regarding the company's products only via email and live chat;
  • Inform customers about new features and functionalities;
  • Collaborating closely with internal departments of the company;
  • Provide help in order to solve the requests in a prompt manner.

The company offers:

  • Competitive salary;
  • Incentive bonuses;
  • Great office locations – Sofia or Plovdiv;
  • Flexible working time - option for late or night shifts;
  • Transport allowance for the late and night shifts;
  • Luxury Social Package;
  • Free snacks and beverages in the office;
  • Initial paid training;
  • Opportunity for career development;
  • Team-building activities.

Job requirements:

  • Very good level of German (at least B2);
  • Analytical and problem-solving skills and attention to detail are key;
  • The role is suitable for students and candidates without experience;
  • Ability to handle challenging situations.

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