Non-voice Customer Support with English
Sofia
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teambpo@hrs-bg.com
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Currently, they are looking to add a new team member for the position
Non-voice Customer Support with English
Main responsibilities:
- Acting as the primary point of contact for customers regarding their accounts, deposits, bonuses, etc.;
- Assisting new customers by providing useful and correct information on the company’s online products;
- Working closely with other teams and department in resolving various cases;
- Presenting the company’s products to new or potential clients.
The company offers:
- Excellent remuneration, including attractive bonuses;
- 25 days paid vacation;
- Fully paid training;
- Flexible shifts;
- Food vouchers;
- Generous transportation allowance;
- Taxi vouchers for night shifts;
- Additional health insurance;
- Additional pay for every night shift;
- Multisport card (partially covered);
- Free beverages and snack at the office;
- Various opportunities for future development within the company.
This would be the right role for you if you have:
- Proficiency in English (minimum C1 level);
- Excellent communication skills;
- Good computer skills;
- Ability to work in a team as well as individually;
- Previous experience as a customer support representative or knowledge regarding iGaming will be considered as an advantage.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
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