Level 2 Technical Support Specialist with German
Sofia
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Our partner is a leading international company, specializing in the outsourcing business. Currently, they are looking for motivated specialists to join their multilingual team in the position of:
Level 2 Technical Support Specialist with German
Main responsibilities:
- Analyze system logs;
- Remote troubleshooting;
- Utilize and actively participate in the improvement in the existing client Knowledge Database;
- Process support requests;
The client offers:
- Competitive salary package;
- Bonus system;
- Initial training;
- Transportation allowance;
- Health and Life Insurance;
- Free snacks and beverages in the office;
- Team building activities;
- Great office location;
- Various discounts for retail stores.
Job requirements:
- Fluency in both German and English (C1);
- Previous experience as a Technical Support is a must;
- Strong troubleshooting and analytical skills;
- Experience with VoIP is an advantage.
Apply now!
We are looking forward to meeting you!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
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