E-Commerce Advisor with Dutch (Remote Job)
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Our client, a leading outsourcing company, is expanding its team. You have the opportunity to become a part of the company on the position of:
E-Commerce Advisor with Dutch (Remote Job)
Responsibilities:
- Communicate with customers via phone, chat, and email regarding online and in-store purchases.
- Assist with product information, sizing, and availability inquiries.
- Support customers with returns, refunds, warranty cases, and delivery time updates.
- Provide guidance on product features, including materials and waterproofing.
- Track orders and resolve customer concerns according to company policies.
What the Company Offers:
- Fully remote position;
- Standard working hours;
- Competitive salaries;
- Additional health insurance;
- Sports card option;
- Two weeks of paid online training in English.
Requirements:
- Dutch language at C1 level.
- English at B2/C1 level.
- Strong customer focus, communication skills, and a friendly approach.
- Experience in customer service or BPO is an advantage.
Apply now and join the international team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
