Our client, a leading outsourcing company, is expanding its team. You have the opportunity to become a part of the company on the position of:

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E-Commerce Advisor with Dutch (Remote Job)

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Responsibilities:

• Communicate with customers via phone, chat, and email regarding online and in-store purchases.
• Assist with product information, sizing, and availability inquiries.
• Support customers with returns, refunds, warranty cases, and delivery time updates.
• Provide guidance on product features, including materials and waterproofing.
• Track orders and resolve customer concerns according to company policies.

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What the Company Offers:

• Fully remote position;
• Standard working hours;
• Competitive salaries;
• Additional health insurance;
• Sports card option;
• Two weeks of paid online training in English.

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Requirements:

• Dutch language at C1 level.
• English at B2/C1 level.
• Strong customer focus, communication skills, and a friendly approach.
• Experience in customer service or BPO is an advantage.

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Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.