Customer Support Analyst with Norwegian / Danish/ Swedish and English (4/6/8) – Fintech project
Sofia
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Our client is a top-tier outsourcing provider, currently seeking motivated professionals to become part of their multilingual team in the role of:
Customer Support Analyst with Norwegian /Danish/ Swedish and English (4/6/8) - Fintech project
Responsibilities
- Assist customers through multiple channels, including phone, email, chat and online customer service inquiries;
- Provide guidance with questions encountered in money transfer transactions;
- Identify and assess customer needs to achieve satisfaction and long-term solution;
- Provide empathetic and professional service with clients’ request using the required tools.
Requirements
- Fluent level of Norwegian, Danish, OR Swedish (B2-C1);
- Advanced level of English;
- Ability to perform well in a dynamic environment;
- Excellent customer service and communication skills.
The company offers
- Attractive salary;
- Fully paid training;
- Stable job and career development opportunities;
- Additional health insurance;
- 50+ benefits and services to choose from;
- Positive international working environment;
- Assistance with relocation for candidates residing outside Bulgaria.
Apply now!
If this position sounds interesting to you, do not hesitate to send us your CV!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
