Our partner is a leading product company, provider of online gaming software solutions. Regarding the expansion of their portfolio or corporate relations, we are looking for:

‍

Customer Success Manager

‍

Main Responsibilities:

• Establish and maintain long-term partnerships with assigned clients;
• Collaborate with corporative clients to understand their specific needs, goals, and expectations;
• Ensure all technical and operational requirements are properly implemented;
• Providing and receiving feedback to improve service quality;
• Identify, plan, and lead customer growth enablers that will secure the company's strategic long-term position;
• Monitoring of the onboarding processes, to ensure goals and deadlines are met.

‍

The Company Offers:

• Competitive remuneration;
• Bonus system;
• 25 days of paid annual leave;
• 2 days home-office policy per week;
• Additional health insurance;
• Public transport card;
• Free shuttle to the office;
• Sports card;
• Sports and team-building events;
• Access to different seminars and conferences;
• Upskilling program;
• Free snacks, food, and beverages in the office;
• Corporate discounts;
• Modern office environment.

‍

Main Requirements:

• Excellent level of English;
• 3+ years of experience in account or project management for the online gaming field;
• Experience with business presentations and negotiation.

‍

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.