Our client is a leading outsourcing company with one of the highest customer satisfaction rates. For their newest project in retail, we are looking for new team members who will be responsible for:

‍

Customer Service Specialist with Croatian (E-commerce)

‍

Main Responsibilities:

• Maintaining a thorough understanding of the company's product portfolio;
• Provide prompt information and support throughout the customer's experience within the platform;
• Track deliveries and handle complaints;
• Update the platform's database.

‍

The Company Offers:

• Competitive salary;
• Initial paid training course;
• Flexible working schedule;
• Modern office with easy access to public transportation;
• Bonuses for valuable life events
• Additional health insurance;
• Sports card;
• Ongoing learning opportunities;
• Professional development program;
• Attendance of charity and teambuilding events;
• Relocation package.

‍

Main Requirements:

• Native Croatian;
• Intermediate level of English;
• Ability to work fully on-site and cover flexible shifts;
• Communication skills and patience.

‍

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.