Customer Experience Associate with Czech/Danish/German and English

Sofia
No items found.
Sector
Administrative and office
Contact centers
Experience Level
Entry level
Language
Czech
Danish
English
German
Employment type
Full Time
Text Link
Заплата
Work model
On site
your consultant
Silviya Bogoeva
Sr.Onboarding & Optimization Team Lead BPO
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No items found.
Sector
Administrative and office
Contact centers
Experience Level
Entry level
Language
Czech
Danish
English
German
Salary
No items found.

Our partner is one of the leading providers of technologies, innovations, and solutions. They are looking for


Customer Experience Associate with Czech/Danish/German and English


as their team is expanding. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

 

Main responsibilities:

· Providing timely and professional support to customers via chat, email, and phone, ensuring every interaction reflects our commitment to quality service;

· Build lasting relationships by delivering thoughtful, personalized support that puts the customer first;

· Continuously deepen your understanding of our products, services, and policies to deliver accurate and effective solutions.

 

The client offers:

· Competitive salary with a performance-based bonus structure;

· Comprehensive benefits package including an additional medical plan, sports card, food vouchers, etc.;

· Inclusive, multicultural team culture;

· Standard or flexible working hours;

· Free courses and trainings;

· Modern Office in Sofia;

· Clear opportunities for career development.

 

Job requirements:

· Fluency in any of the following languages: Czech, Danish, German;

· Very good command of English (B2/C1);

· Availability to work on shifts;

· Customer orientation and ability to adapt/respond to different types of characters.

 

Apply and you will get the full broad information about your possibilities with HRSInternational!

 

All applications will be treated strictly confidential.

 

Only short-listed candidates will be contacted

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