Our partner is one of the leading outsourcing companies in Bulgaria. For their team, we are looking for an experienced and motivated professional to join on the role of:
Team Leader with German
- Identify the sales team goals and evaluate the sales team progress;
- Ensure company goals and objectives are being met by each employee and provide constructive feedback;
- Monitor and manage the day-to-day team operations to deliver the set by the client SLAs/KPIs'
- Improving the performance of the team;
- Prepare regular reports on current tasks.
The company offers:
- Long-term opportunity to stay and develop in the company;
- Great salary;
- Great Bonus system;
- Great office location;
- Standard working time;
- Rich social benefits package including - food vouchers, additional health insurance, additional life insurance and many others;
- A chance to work in a globally recognized and responsible employer;
- Autonomous role within a large organization;
- Lots of company training and opportunities for continuous learning.
- Experience in managing customer support in the BPO field;
- Experience as Sales Agent;
- Excellent level in German (C1 level);
- Strong communication skills and attention to detail;
- Practical knowledge of Zendesk, Intercom, or Slack is considered an advantage.
Apply now and join the international team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.