Non-voice Support with Italian

Sofia
Plovdiv
No items found.
Sector
Business/Consultancy services
Telecommunications
Online Gaming
Outsourcing & Call center
Experience Level
Entry level
Specialist
Language
Italian
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
2200 - 3100
Remote / on site
On site
your consultant
Katrin Asenova
Recruitment Consultant
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No items found.
Sector
Business/Consultancy services
Telecommunications
Online Gaming
Outsourcing & Call center
Experience Level
Entry level
Specialist
Language
Italian
English
Salary
2200 - 3100
No items found.

For one of our clients, a company leader in online gaming and entertainment globally rewarded several times, we are looking for:

Non-voice Support with Italian

Main Responsibilities:

  • Being the point of contact for customer account management queries and resolution handling via email, Live Chat, and telephone;
  • Recording accurate information and maintaining detailed and in-depth records;
  • Logging tasks in accordance with company guidelines;
  • Handling and verifying customers’ documents;
  • Building and maintaining relationships with existing and new customers;
  • Meeting pre-determined productivity, quality, and targets, as well as providing accurate reports for the activity.

The client offers:

  • Competitive salary and bonuses;
  • Flexible working hours;
  • Food vouchers and transportation allowance;
  • Health Insurance package;
  • Sports card;
  • 20+ days paid leave;
  • Birthday bonus;  
  • Great office location;
  • Fancy recreation area;
  • Excellent career development opportunities;
  • Team building events.

Job requirements:

  • Fluent level of Italian and English (C1);
  • Excellent soft skills, self-confidence, and organizational skills;
  • Customer-oriented attitude;
  • Flexibility, multitasking, and proactivity;
  • Previous experience in BPO field as Customer Support, sales or similar will be considered an advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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