This is a full-time on-site role as a Customer Support Specialist with English.

Main Responsibilities:

• Act as the organization's first line of defense, minimizing financial risks by ensuring compliance with regulatory standards.
• Conduct KYC/KYB assessments for European clients, verifying and updating customer and business information.
• Communicate directly with clients through phone and email, requesting additional information and necessary KYC/KYB documentation.
• Focusing on process improvement identification and development.

The client offers:

• Excellent salary above the average;
• Great social package;
• Nice and friendly atmosphere and opportunity to work with motivated professionals;
• 25 days paid annual leave;
• Modern office with fitness, bowling, and relaxation areas;
• Real chances to develop professionally in an international fintech company.
• Team Building activities;

This would be the right role for you if you have:

• Excellent verbal and written Spanish, English or Portuguese (C1 Level);
• University degree in Business, Economics or Finance, or another relevant field;
• Previous experience in financial, administrative, or customer support positions will be an advantage.
• Excellent communication skills, analytical skills, and detail orientation;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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