Entry-Level Technical Support Specialist (fully remote)

Sofia
No items found.
Sector
Outsourcing & Call center
Experience Level
Entry level
Language
German
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
Remote / on site
Remote
your consultant
Ioana Valkova
Pre-Selection Recruitment Consultant
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No items found.
Sector
Outsourcing & Call center
Experience Level
Entry level
Language
German
English
Salary
No items found.

For one of our partners, one of the leaders in the outsourcing, we are looking for:

Entry-Level Technical Support Specialist (fully remote)

Main Responsibilities:

  • Providing first-level support for B2B customers;
  • Resolve technical issues with laptops, tablets, printers, etc.
  • Uninstall/reinstall softwareapplications;
  • Verify proper hardware and software setup;
  • Resolve login and navigation issues;
  • Troubleshoot emails, VPN, etc.;
  • Collaborate on complex problems.

The client offers:

  • Competitive salary;
  • Performance based bonus;
  • Additional health insurance;
  • Life insurance;
  • Standard working hours;
  • Opportunity to work from home;
  • Young and vibrant team environment;
  • Big chances for career growth.

Job requirements:

  • Fluency in German (C1);
  • Good level of English (B2);
  • Previous experience in a similar role as technical or customer support;
  • Very good skills with MS Office, VPN, and Outlook is a must.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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