Email and Chat Support Specialist with German
Sofia
Plovdiv
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Our partner is one of the leading technology companies in the outsourcing industry. They are looking for a motivated specialist to join their multilingual team in the position:
Email and Chat Support Specialist with German
Main responsibilities:
- Communicating with clients regarding the company's products only via email and live chat;
- Inform customers about new features and functionalities;
- Collaborating closely with internal departments of the company;
- Provide help in order to solve the requests in a prompt manner.
The company offers:
- Competitive salary;
- Incentive bonuses;
- Great office locations – Sofia or Plovdiv;
- Flexible working time - option for late or night shifts;
- Transport allowance for the late and night shifts;
- Luxury Social Package;
- Free snacks and beverages in the office;
- Initial paid training;
- Opportunity for career development;
- Team-building activities.
Job requirements:
- Very good level of German (at least B2);
- Analytical and problem-solving skills and attention to detail are key;
- The role is suitable for students and candidates without experience;
- Ability to handle challenging situations.
